Read complaint
Sent to a friend[11891] Clean Whites and Dazzle -
These two companies are involved in duping the public in a huge way! Dazzle at least offered me a complete refund for what I DID NOT order...$87.62, with return instructions. But Cleanwhites not only would not help me out $79.95 but they would not explain anything and hung up on me when I tried to ask them what I was getting for this amt. of money which was...nothing. Someone needs to report thses companies to the BBB quickly. And whoever it was that posted all of this stuff to begin with was probably being paid off by these companies to spread this milarcky! CleanWhites' website for customer service doesn't even exist.Posted 2 years ago
Rating:0.00
Comments
- Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 2 years agoReport
Add your comment
Please input verification code:
flag as inappropriate content