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Sent to a friend November 6th 2009I was scammed by Dazlesmilepro and have had to cancel my credit card. I initially complained to the genuine Dazzlesmile website thinking they were the same outfit.
I have just received an email from them saying that they are going to shut Dazzlesmilepro down and need our help. Send an email to customerservice@dazzlesmile.com and ask for the Sample Legal Form.
This is what they said
“In order to convince the FTC and courts of the deceptive practices that Dazzle Smile Pro was using to get people to sign up for a “free trialâ€, we are asking as many customers as possible to write up their stories. I have attached a sample declaration, which is the format used by courts. Please write up, in your words and with as much detail as you can, including names and dates whenever possible, what you experienced when you purchased Dazzle Smile Pro
The sooner we get these declarations back, the sooner we can get this situation resolved. Please respond by e-mail for now and if we need an original signature for the lawsuit, we will send you a prepaid envelope so that you are not incurring any additional expenses.â€
We now have a chance to get back at these criminals. Tell everyone you know on every Complaints Forum.
Posted 2 years ago
Rating:0.00
Comments
- Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 2 years agoReport
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