Read complaint

Sent to a friend

[12994] Sup World Fit - took money from my bank account

I was just checking my bank statement & found a $24.13 charge for SuoWorldFit phone #866-407-5570. When I tried calling this # I received a recording # cannot be reach from my area. I just filed a report on Premium White (teeth whitener) for charging me $86 something for a free sample & the bank refunded my money so I'm thinking this has do do with them. I will file a complaint with my bank & consumer protection on this scam.

Posted 2 years ago

AddThis Social Bookmark Button

Rating:0.00


Comments

  • Hello,

    If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

    You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

    Your satisfaction is our number one concern,

    Thanks,
    Posted 2 years agoReport
  • Hey l am glad l am not the only one. Cancelled this a long time ago, still waiting for my refund and they are now taking up to $10 from my account every month.
    Posted 2 years agoReport
  • Another scam. I did not flag thisreport as inapproproiate. This isa scam. The crdit card people are wroking to get it stopped. They just tried to charge me again.


    Posted 2 years agoReport
  • supa wold it is ripping me off every month for a product i hav never ordered nearly $30 a month will be taking action
    Posted 2 years agoReport
  • i purchased a free trial offer the product was called PureCleanse i was charged over 14.00 dollars for postage then they charged me nearly 100.00 dollars i rung up and cancelled as i didnt know it was an ongoing montly charge. I was charged through Sup-colonclean which appeared on credit card now the last two months i was charged $26.70 which sup_worldfit appeared on credit card had to cancel card what a hassel
    Posted 2 years agoReport
  • They have just done the same thing to me! I'm furious I cancelled this a long time ago and I received the product after the trial period so had no opportunity to return it. I am filing complaints with everyone, this is not on!
    Posted 2 years agoReport
  • Hello,

    If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

    You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process.

    Your satisfaction is our number one concern,

    Thanks,
    Posted 2 years agoReport
  • Hello,

    If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on

    the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens

    up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not

    aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

    You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call

    us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

    Your satisfaction is our number one concern,

    Thanks,
    Posted 2 years agoReport
  • Has anyone contacted the Federal Trade Commission? Or maybe a class action lawsuit would be in order.
    Posted 2 years agoReport
  • Has anyone contacted the Federal Trade Commission? Or maybe a class action lawsuit would be in order.
    Posted 2 years agoReport
  • If we get enough people to contact the FTC then maybe they will investigate. I am seeing a lot of complaints on this particular company
    Posted 2 years agoReport
  • Hello,

    If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

    You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

    Your satisfaction is our number one concern,

    Thanks,
    Posted 2 years agoReport

Add your comment


Please input verification code:
  

flag as inappropriate content


Additional Information
Internet Consumer Complaints  Consumer Scam Complaints Consumer Fraud Complaints
Consumer Complaint Reports Homeowner Consumer Complaints     Worst Consumer Complaints
Consumer Complaint Sites How to Handle Consumer Complaints Consumer Ripoff Complaints
Consumer Complaint Letters Top Consumer Complaints  Recording Telephone Calls