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Sent to a friend[13618] Fit Club on line - ONLY CANCEL MY ACCOUNT WHICH I NEVER SIGNED UP FOR IN THE FIRST PLACE
Ordered originally from Dazzle White and was signed up with other companies without knowing it. Dazzle White also goes under the name of Pristine Health and has several companies associated with them on their web-site that you don't see.Called on 1/21/10 a company called Fit Club on line which charged my debit card two days in a row $24.82 for products I didn't receive or even sign up for. To make a long story short I was told money is not refundable per there web-site.
DON'T GO ON THE DAZZLE WHITE WEB SITE OR PRISTINE HEALTH OR FIT CLUB ON LINE SITES TO EVEN LOOK OR YOU MIGHT GET CHARGED FOR ITEMS YOU DON'T EVEN ORDER.
Sandy
Posted 2 years ago
Rating:0.00
Comments
- Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 8*6*6-528-6214 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 2 years agoReport - SupWorldFix rides as a piggy-ack on other sites then takew money from your accounts. You are not aware of it untill they get your money for what? When you call their # can't be reached by your area, so you have to some checking in order to get a #. If they are so on the up and up why is it so hard to get them? And why do they take your money without yyou knowing?
Posted 2 years agoReport - Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Posted 1 year agoReport
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