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[15379] Acer Computer Company - Lack of Customer Service

I called the technical support department to ask a question specifically about their netbook computer before I purchase one. The support person could not answer the question (even Costco offered an answer) but wanted me to call another line and pay for the reesponse. It was a general question and not a "fix it" issue. I called the company and asked for someone in Customer Relations. They have no such being. It has been a while since calling a company so large with so little customer service or even concern. I suppose I should take them off the list of companies to deal with. I can imagine if I had a problem what type of run around I would get from them.

Posted 1 year ago

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Comments

  • sounds like Empire Specialized Investigations, rude, inexperienced, lack of knowledge in investigations and down right a bad business all around. Empire Specialized Investigations RIP OFF
    Posted 1 year agoReport
  • I have done the same and they are the worst, I have ever seen
    Posted 1 year agoReport
  • You bought a cheap machine what you expect? You can't have Wal-Mart prices and top-notch service after the fact. What you bought is basically disposable.

    This is the problem everyone complains about losing jobs and bad products but no one wants to pay more for quality.


    MORONS!
    Posted 1 year agoReport

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