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[15633] Jessie Galvan - Failed with Customer Service

Sir Ian,



With regards to this, i will again forward it to sir jess, any updates i will get back to you sir., Tnx





---------- Original Message ----------

From : Ian Paterson <tunajoebackpacker@yahoo.com>
To : SHERYLL ANNE RUMBAOA (anne.rumbaoa)
Date : 10/5/8 11:14:16
Subject : Re: Re : FW: Repair my plasma TV




Dear Sheryll Anne,


I receiveda phone call at 5pm yesterday from a girl who said she was working for Jessie Galvan and that I was to pay P6,000 for transport to a truck. I said I am a pensioner who cannot lift and when I last spoke to Mr Galvan it was agreed he would collect the TV not at my expense.

After the 4 months of no use, the 4 failed attempts to fix and now this un professional approach by LG, I find this approach as despicable and unprofessiona.

I have already paid P14,000 for a board that only lasted less than 6 months.

I wish now to confirm whether or not Mr Galvan has support from any others in LG for this latest outrage.



Sincerely,



Ian Patersonl-.



Posted 1 year ago

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