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[4482] fit fac - charged my c.c.

www.fit-fac.com charged my card 29.95 without my autorization. Causing my account to overdraw. The bank helped me out but I wanted to report this. I am a senior citizen on a fixed income and caused me stress that I did not need.
Their phone # 1-866-407-1022.

Posted 3 years ago

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Comments

  • Fit-Fac.com charged my credit card $i9.95 and I have no idea who or what they are. I will not
    pay this charge It is fraudulent.. People alwaays verify the charges on your credit card bill. I had charges amounting to over $200.00 that were fraudulent.
    Posted 3 years agoReport
  • I think someone in the BANK OF AMERICA office is tacking in this fit-fac acct. transaction because I didn't know they existed until it showed up on my statement . Posted Jan 19, 2009, @21:40
    Posted 3 years agoReport
  • I also was charged 29.95 . I did not know that this company existed . What is this about.
    Posted 3 years agoReport
  • Despite the "supposed" Cancellation confirmation number being given, Fit-Fac,com continues blatently and arrogantly to charge month-after-month their "subscription" charges for newsletters which were never taken-out. Very clearly a host of those being SCAMMED by these people need to file compaints with the ICC
    Posted 3 years agoReport
  • I too was duped by these unscrupulous people, I was not only charged once but twice, after by phone and online canceling. Apparently the only way to stop these crooks is to change your credit card number, and never by anything else on line. I believed that the endorsement of Ms. Winfrey made this legitimate, I was wrong again. I think that there should be a class action suite against her, her show and the rest of her corporations for false advertising, and negligence.
    To date the total charges we incurred was over $300.00 and on a fixed income this means we will have to comprise our prescription medication.
    I have used some very strong language and want to be clear on one additional note:
    SHAME ON OPRAH WINREY, WHO APPARENTLEY HAS NO SHAME.
    ADDITIONALLY THIS STUFF DOES NOT WORK AS EVEDENCED BY MS. WINFREY’S FAT ASS.

    Posted 3 years agoReport
  • 29.25 WAS TAKEN OUT OF MY CREDIT UNION ACCOUNT, I CALLED MY BANK I ALSO GOT A CONFORMATION NUMBER THEY CLAIM THEY WILL REFUND MY MONEY, I SPOKE TO A GIRL NAME CASANDRA, WHEN I SPOKE TO HER SHE FIRST SAID I ORDERD A GRANT FOR COLLEGE,I SAID NO I DID NOT AND ASKED WHAT IS THE NAME OF THE COMPANY, CASANDRA THEN SAID I SIGNED UP FOR WEIGHT LOSS I SAID NO AGAIN THIS IS A FREUD AND I'M GOING TO LET MY BANK KNOW . THIS CASANDRA THIS IS CUSTOMER SERVICE . THEN I TOLD HER I WILL CONTACT MY LAWYER. I WILL CHECK MY ACCOUNT TOMORROW TO SEE IF I GOT MY REFUND.THESE PEOPLE NEED TO BE IN JAIL.
    Posted 3 years agoReport
  • These fit-fac cretins need to be in prison, after refunding triple their fraudulent charges.
    Posted 2 years agoReport
  • I too was charged $29.95 on my charge card and I did not order or authorize this. Luckily I have payment protection & a fraud detector service and will be calling to have this removed.
    Posted 2 years agoReport
  • I was also charged $29.95 by Fit-Fac.com after I
    ordered free sample of Acaipure. Which wasn't
    free at all, my credit card was charged $44.85 and I was sent 2 items that I did not order. That was in Dec. '08. On Jan.22, '09 I was charged for
    Fit-Fac.membership, which I have not received anything,nor did I join in the first place!!!! On Jan
    25, '09 I was again charged for Acaipure $39.95.
    I haven't even started to use the first bottle! I only wanted a free sample to try! Now this morning, Feb 24, I get a call from my credit card
    company saying that someone is trying to charge
    $29.95 to my credit card, evidently a red flag went up due to the fact that the 1-800 number was missing the last number. This charge was
    not from Fit-Fac.com this time but had another name...www.selfhelpff.com. I had already cancelled the acaipure a few days ago and now have called the Fit-fac people and cancelled and
    am supposed to get a refund...(?) I would call
    the selfhelp people but I don't have the full number for them. I will be working on that...The good news is that I have cancelled my credit card, before they can do more damage!...I also
    thought this was a reputable business (Acaipure)
    because it had Oprah Winfreys' recommendation.
    I plan not to order questionable products on line
    anymore no matter who recommends it!
    Posted 2 years agoReport
  • The 1-866-407-1022 is only leaving me a blank sound. I cant get through to the company like my bank said to do. So now what are my options to fix this??
    Posted 2 years agoReport
  • The 1-866-407-1022 is only leaving me a blank sound. I cant get through to the company like my bank said to do. So now what are my options to fix this??
    Posted 2 years agoReport
  • wow i am shocked to see how many people have gotten riped off. i too have been riped off by fit fac three times so far. i just happen to look on line and see why my account was over drawn and to my surprise i see all these comments . i will go to my bank tomorrow lets pray they can help me. my account was over drawn $250 so far due to these charges one was $29.95 then 89.31 the $1.79 and $12.95 these people need sued and i will contact my laywer tomorrow as well .
    Posted 2 years agoReport
  • OK ---there are over 800 people on 11 consumer complaint sites that got screwed by ordering Acai on Oprah Winfey website...

    I was charged 29.95 on my Visa card without any authorization or any service provided. The only thing that this is associated with is my purchase from Merchant:
    DRI REG.NET a product called Acai on the Oprah Winfrey website - what a scam...

    The company DRI Reg.net takes the order and then sells your credit card info to many
    other internet companies and you will keep getting billed hoping you will not notice the bill.
    or complain... this is grand theft on a large scale.

    I am filing a complaint as wire fraud with the DA office to see if I can get these creeps stopped
    Best protection is to tell the bank my Visa cared is stolen and now cancel my Visa

    Posted 2 years agoReport
  • DON'T ORDER ACUI BERRI DIET PILL
    Posted 2 years agoReport
  • This is a fraudulant company. They charged my account twice and I did not know it until today. They charged me 29.95 in March and 19.95 in April. It seems that If you order the Resolution acai sample, they will just automatically charge you to see if they can get away with it. Maybe you won't notice the charges on your bank account. If they do not refund my money, I am going to the bank and fill out a form to dispute the charges on my Visa debit card.
    Posted 2 years agoReport
  • Our company represents some of the Fit Factory programs.

    Fit Factory is a companion program that comes with various dietary products that are ordered online. It offers our customers a personal trainer you can converse with daily, pictures, music links; it offers links to recipes and menu planning. This program also offers a variety of diets for special needs that can be customized to fit your weight loss goals.

    I apologize for any misunderstandings that might have occurred when you were purchasing your dietary supplements online.

    For customer service you may call 1 877-407-1022 and they'll be happy to assist you with any further questions or concerns.

    Below is the information provided with the FF programs.

    Fit Factory
    CS Phone Number: 1-866-407-1022
    Trial: Bonus Program: 21 days
    Cost: Bonus Program: $29.95
    Website URL: http://www.fitfactory.com/
    Start up username: assigned by Fit Factory
    Start up password: assigned by Fit Factory
    Fit Factory is a great way to gain total overall wellness. FitFactory takes a holistic approach to weight loss and feels that all aspects of health should be addressed.

    If you have not contacted customer service and would still like to please call 1 877-407-1022 and they'll be happy to assist you with any further questions or concerns.

    If you've already contacted customer service and feel you were not treated fairly or would like to discuss additional issues please contact me directly at 435-773-1795 or you may email me at customerservice@cshelp.org I will assist you immediately.

    I look forward to assisting you with any further concerns you may have.

    Sincerely,
    Online Customer Service

    Posted 2 years agoReport

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